11 replies to this topic

[bondy]

Hi,

When i go to renew my membership it directs me to a page that has the following error:

There appears to be an error with the database.
If you are seeing this page, it means there was a problem communicating with our database. Sometimes this error is temporary and will go away when you refresh the page. Sometimes the error will need to be fixed by an administrator before the site will become accessible again.

You can try to refresh the page by clicking here

Any help appriciated

[Allan]

Have you tried refreshing the page? Hold down CTRL and press F5.

[Luke_ST]

Sorry to butt in when do you know your member ship has expired?

[boratron]

I tried to buy membership tonight and got this problem too. It added the membership to the cart OK, but when i went to the checkout i got the above prob.

[Jim]

Thanks for bringing this up, it is indeed a problem our end. Looking into it now.

Jim

[bondy]

You usually get an email when your membership is expiring? 10 days before i think?

[Luke_ST]

bondy, on 02 February 2012 - 08:32, said:

You usually get an email when your membership is expiring? 10 days before i think?

Thankyou I have no idea when I signed up now

[Allan]

Luke_ST, on 02 February 2012 - 11:48, said:

bondy, on 02 February 2012 - 08:32, said:

You usually get an email when your membership is expiring? 10 days before i think?

Thankyou I have no idea when I signed up now

Your memerbship expires on 9th Feb. You should be able to see this if you click on your user name (top right) then select client area.

BTW It's best to let your memebrship expire before you purchase a new memerbship in the club shop. IE Let your account revert to Forum user before your purchase.

[Jim]

This issue should now be fixed, so if you could try again and let me know here how you get on?

Renewals can now be done 14 days prior to expiry date and we won't any longer get the membership issues we used to with accounts reverting back to forum user.

Jim

[bondy]

Working like a dream, cheers jim!

[Allan]

Jim, on 02 February 2012 - 16:34, said:

This issue should now be fixed, so if you could try again and let me know here how you get on?

Renewals can now be done 14 days prior to expiry date and we won't any longer get the membership issues we used to with accounts reverting back to forum user.

Jim

I'm going to hold you to that. Can i retire now?

[Jim]

I blummin hope I'm right Allan